Skip to main content
All measures

Measure · ISO 27001

Apply privacy requirements to a processing activity

Connect an actual processing activity to applicable requirements, owners and effective safeguards. Use your existing processing records.

Accountable: Business owner with privacy coordination and ITReviewed

Reuse existing records

Reuse processing records, the obligations register and authoritative access, information protection, deletion and incident procedures. If you lack a register, use the supervisory authority’s sample for your role.

What to do

  1. 1

    Identify the activity and role

    Walk through actual purposes, data, people affected, recipients, suppliers and countries. Establish your role and applicable laws and contracts. Update the existing processing record and examine lawful basis, necessary data and information for individuals.

  2. 2

    Implement procedures and safeguards

    Assign access, locations, retention, deletion and appropriate technical and organisational measures. Clarify processor arrangements and international transfers where applicable. Link authoritative rules and owners, and instruct the people who apply them.

  3. 3

    Assess additional privacy duties

    Check whether the law requires a data protection impact assessment or a data protection officer. If you need an assessment, describe the processing and purpose before it starts. Explain necessity and proportionality, assess risks to individuals and define safeguards. Seek advice from your data protection officer if appointed. Consult the supervisory authority before starting if a high risk remains.

  4. 4

    Handle rights requests and incidents

    Assign a reachable channel and an owner for rights requests. Verify identity when there are reasonable doubts and respond within applicable deadlines. Use the existing incident process for personal data breaches, including an assessment of reporting obligations.

  5. 5

    Check operation and changes

    Compare the processing record with actual data and implemented protection. Handle errors in the existing record and preserve decisions and effectiveness checks. Review changes in purpose, data, recipients or technology as well as at suitable regular intervals.

Worked example

An operational example

Fictional example: A support portal processes customer names and error descriptions. Its existing processing record is reviewed before a new supplier is connected.

New recipient
DecisionThe owner checks purpose, necessary data, contractual role, locations and required safeguards before transfer begins.
EvidenceUpdated processing record with reasoned decisions and references to applicable agreements.

Record the result

  • Current processing record and reasoned applicable requirements.
  • Implemented procedures and safeguards with checked results.

Common implementation mistakes

Treating a blank template as a privacy programme

A processing register organises information. Lawfulness, protection, rights handling and necessary additional assessments must be established for actual processing.

Related requirement

The references below show which requirements the measure contributes to.

View controls and standards

Templates for your implementation

Sources and further reading