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Measure · ISO 27001 and other standards

Assign security roles and duties

Assign security duties and decision authority, prevent conflicting duties and make the rules workable for the team. Reuse the existing organisational model.

Accountable: Top management and responsible line managers with ISMS coordinationReviewed

Reuse existing records

Update the existing organisational or role section in the ISMS handbook. Reuse approvals, briefings and work planning. The business role model does not replace actual rights in the target system; no second role register is needed.

What to do

  1. 1

    Assign duties and decision authority

    Review existing security duties: for example protection of information and assets, risk treatment, acceptance of residual risks, rule upkeep and incident handling. For each duty, record the responsible role, necessary decision authority and an accessible assignment to a competent person. Add site or service detail only where needed. Use the existing role description; a responsible person remains accountable for the result when execution is delegated and checks that it was performed. Explicitly assign who ensures that the ISMS conforms to its requirements and reports ISMS performance to top management. Communicate roles and authorities to those involved.

  2. 2

    Separate conflicting duties in the process

    Identify actual conflicts, such as requesting and approving your own rights or creating and approving a payment. Separate these duties in ownership and actual system permissions; include combined roles and possible collusion. Apply segregation as far as practicable. Where this remains difficult, decide suitable additional controls, such as independent management supervision, monitored activity or reviewable records, and check their actual application.

  3. 3

    Enable role holders and the team to do the work

    Clarify competence, required development, cover, time and resources with the responsible managers. Before granting relevant access, explain duties and applicable security rules to the people concerned. Require their application and address obstacles through existing work planning. Provide suitable confidential reporting routes where practicable. Reuse briefing evidence instead of creating another document per person. Top management aligns the policy and objectives with strategic direction, integrates ISMS requirements into business processes and supports responsible people in effective implementation and continual improvement. It communicates why effective information security and meeting ISMS requirements matter and checks whether intended outcomes are achieved. It supports other managers in exercising security responsibility in their areas.

  4. 4

    Check application and maintain changes

    Check an actual approval or security case: is it clear who executes, decides and checks, and are the necessary resources available? Address deviations through the existing case. Update roles, authority and cover at the leading location when duties or personnel change materially, and communicate changes to those concerned.

Worked example

A small IT team needs controlled approvals

Fictional example: one person performs technical administration and requests additional rights for their own work.

Roles and self-approval
DecisionThe responsible business role decides the need; administration implements the approved change. Actual access is checked. Where further separation of execution is impracticable, suitable independent oversight is agreed and performed.
EvidenceExisting role section and access case with decision, implementation, review and addressed limitations.

Record the result

  • Leading role section with duties, accountability, authority and suitable cover.
  • Separation implemented in the actual process or suitable additional controls.
  • Existing briefing and work planning with necessary prerequisites resolved and application checked.

Common implementation mistakes

Create another post instead of clear duties

The control does not prescribe a particular job title. Duties must be performed competently with suitable authority.

Establish four eyes only on paper

Check effective rights, combined roles and the actual decision route.

Treat delegation as the end of accountability

The accountable role checks correct execution.

Reuse the implementation across requirements

The references below show which requirements the measure contributes to.

View controls and standards
  • A.5.2 · Informationssicherheitsrollen und -verantwortlichkeitenGerman guide

    The workflow assigns security duties, authority, competence and known owners within the existing organisational model and keeps delegation and maintenance traceable.

  • A.5.3 · AufgabentrennungGerman guide

    Actual conflicting duties are separated in the process and effective rights. Practical limitations are addressed through suitable effective additional controls.

  • A.5.4 · ManagementverantwortlichkeitenGerman guide

    Managers explain duties and rules before relevant access, require their application and provide necessary competence, resources and planning time. Actual application is checked through a case.

  • TISAX · 1.2.2

    VDA ISA 6.0.3 · Partial overlap

    Assigned competent roles, resources, known contacts and appropriate segregation support this ISA question. The actual organisation and applicable protection-need additions still require checking.

    Reference
  • ISO/IEC 27001 · 5.1

    ISO/IEC 27001:2022 + Amd 1:2024 · Supporting contribution

    Leadership work connects a strategically aligned policy and objectives, integration into business processes, necessary resources, communication, support for people, intended outcomes and continual improvement. Top management must actually exercise this responsibility; delegated tasks do not replace its leadership.

    Reference
  • ISO/IEC 27001 · 5.3

    ISO/IEC 27001:2022 + Amd 1:2024 · Supporting contribution

    The allocation identifies roles and authorities, including ensuring ISMS conformity and reporting its performance to top management. Responsibilities are communicated and maintained when changes occur; actual application remains necessary.

    Reference

Templates for your implementation

Related resources

Sources and further reading