Guide
Risk management software for financial services: Coordinate ICT risks
Distinguish ICT risk management from credit, market and liquidity risks. Includes a provider-dependency and risk-approval test case.


Information about an outsourced IT service is distributed: operations knows the technology, the business department knows outage consequences and procurement knows the contract. Risk assessment must bring these contributions together so management can decide.
This article concerns ICT and operational security risks. A contract change tests how business teams, operations, the control function and management reach a decision. Credit, market and liquidity risk models require different selection criteria.
The key selection criterion: Separate responsibilities, shared facts
Take an external authentication service. Operations knows its technology, the business department knows interruption consequences, and procurement knows contractual terms. The control function must be able to challenge the assessment without becoming the operator itself.
| Contribution | Information required | Decision |
|---|---|---|
| Business department | Affected service and impact over time | Which interruption is tolerable? |
| ICT operations | Dependencies, fallback procedures and test results | Which treatment is feasible? |
| Control function | Method, assumptions and unresolved deviations | Is the assessment plausible? |
| Responsible management | Options, costs and residual risk | Which option is approved? |
Test these roles using separate accounts. A shared record is useful; an interface allowing everyone to overwrite every decision is not.
Clarify the regulatory framework before product scope
“Financial services provider” covers different organisations. For DORA, assess scope and possible exemptions under Article 2, as well as the applicable risk management framework. A small provider does not necessarily need the same implementation as a large bank.
If you need a comprehensive DORA platform, additionally assess registers, continuity, incidents and resilience tests. Our DORA register data quality guide examines one area in depth. This article focuses on the quality of ICT risk decisions and handovers.
What Kopexa provides for this work
Information assets and other assets represent affected data and technical dependencies. Risks and measures structure treatment. A process-level BIA supports assessment of outage impacts over time; evidence attached to measures records what was actually implemented and tested.
Objectives and KPIs support continuous monitoring. “Recovery successful within the defined objective” is more meaningful than “test completed”. Values can arrive through the API. A substantive definition and assessment of deviations remain necessary; see our metrics guide.
The decisive test is a contract change
During the pilot, change the authentication service’s fallback procedure. Trace who assesses the change, which previous assumption is affected and whether a new measure is needed. A previously accepted residual gap must not remain valid merely because its status is unchanged.
Test the risk review and later reconstruction: can an uninvolved person explain the decision’s basis? This distinguishes an operational working basis from a risk report alone.
Clear interfaces rather than a vague all-in-one promise
Record which system remains authoritative for contracts, technical inventories and financial risk models. Define shared identifiers and change owners. Automated imports without clear data ownership merely shift coordination into error handling.
During Kopexa’s guided trial, work through a complete ICT risk case with these participants. Acceptance should depend on an explainable decision, rather than the number of imported records.
Quick answers
Frequently Asked Questions
Still have a question? Find the answers here.
Does Kopexa replace a credit or market risk modelling system?
Kopexa supports the ICT and operational security risks described here. For credit or market risks, select the required financial mathematical models separately.
Sources
- Regulation (EU) 2022/2554 — Europäische Union [Accessed ]